Shipping policy
Shipping & Return Policy
Store Name: newgenhub.store
Shipping Policy
At newgenhub.store, we strive to deliver your orders quickly and safely.
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Processing Time: Orders are processed within 1–2 business days after confirmation.
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Delivery Time: Orders are typically delivered within 7 business days from the date of shipment.
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Shipping Charges: Shipping fees (if applicable) will be displayed at checkout before payment.
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Order Tracking: Once your order is shipped, you will receive tracking details via email.
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Delivery Delays: While we aim for timely delivery, delays may occur due to unforeseen circumstances such as weather, logistics issues, or public holidays.
Return Policy (5 Days)
We offer a 5-day return policy from the date of delivery.
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Eligibility for Returns:
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Item must be unused, unworn, and in original packaging.
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Product must be in the same condition as received.
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Proof of purchase is required.
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Non-Returnable Items:
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Items damaged due to misuse.
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Products not in original condition.
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Return Process:
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Email us at newgenhubstore@gmail.com within 5 days of receiving your order.
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Provide your order details and reason for return.
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Our support team will guide you through the return steps.
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Refunds:
Once we receive and inspect the returned item, refunds will be processed within 5–7 business days to your original payment method.
Support
For any questions or concerns, feel free to contact us:
📧 Email: newgenhubstore@gmail.com
Thank you for shopping with newgenhub.store!